Customer should be an Indian resident. 'Customer' means a prospective buyer interested in
online booking of a Bike, including any Individual / Firm / Proprietorship / Company etc.; if
individual, should be aged 18 years and above.
The customer needs to provide accurate information while filling the form online and will be
required to submit documents as required by the dealer including PAN card, Address proof,
Driving license and other documents as specified by the dealer for completing the booking /
subsequent sale / cancellation / refund of the booking amount.
The vehicle invoicing at the selected dealership shall be strictly as per the specifications filled in
by the customer at the time of online booking. The booking amount paid by the customer at the
time of booking on this website/Mobile App will be adjusted against the purchase price of the
vehicle, payable by the customer to the concerned selected authorized dealership. The customer
shall also be bound by different terms and conditions of the dealer, applicable for the purchase of
the vehicle as mentioned in the Order Taking Form.
Offers & discounts (dealer/OEM) are subjected to customer's eligibility and offer availability at the
time of purchase which shall be confirmed by dealer. Neither HMSI nor dealer guarantees any
offer or discounts displayed.
Payments made by the customer for online booking of the vehicle through PayU will be subject to
the terms and condition as applicable at the respective payment gateway.
After online submission of the form and a valid online payment transaction, the system will
generate a Booking Reference Number for the receipt of payment towards the booking amount.
The customer shall use the booking reference number to communicate with the dealership and
HMSI for any future communication.
The amount paid online by the customer will be transferred to the Dealer as confirmed by the
customer within 72 working hours from the receipt of the online payment. The customer may
make further enquiries if any, with the selected dealer, post 72 hours of the online transaction.
For cancellation, customer needs to contact HMSI dealership with the assigned unique code,
booking details and valid ID proofs from the app. The refund will be the 100% value of the
Note: Once the booking amount is transferred to the dealer, the customer can claim the refund
only from the selected dealership as per dealer's cancellation policy; HMSI will not be
responsible after that.
The customer agrees that the dealer shall not be deemed to have accepted the booking or be
bound by the booking until dealership notifies the customer of its acceptance of the booking.
Delivery of the variant, or colour preference given by the customer may be affected by production
constraints. In case the dealership is not able to match the preference of the customer, The
Dealer will alternatively OFFER to the Customer other available variant. Any differential amount
applicable thereof will have to be borne by the customer. The dealer will make reasonable efforts
to keep the customer informed before the completion of the sales process.
The booking under this app cannot be treated as a confirmed order by HMSI/ dealer until and
unless an order is confirmed by the customer by filling Order Taking Form.
HMSI or dealership will not be responsible for any delay, loss or non- receipt of online booking
information or any other form of submission not contemplated herein.
HMSI, dealerships and their partners will not assume any liability for any inability or failure on
their part in executing any order registered by any customer on account of any causes,
constituting a force majeure or otherwise, beyond their control.
The customer is requested to thoroughly read and understand updated specifications, features of
all the product posted in the Mobile App before making their choice. Further, HMSI will not be
All original documents will be required to be produced at the time of taking delivery of bike from
the authorized dealer. In case the customer cannot produce any of the above-mentioned proofs,
they should submit copy of any other valid photo identity proof duly attested by a gazetted officer
and mention the details of the same on the form. For online payment, the details are to be filled
at the relevant section and will have to be produced at the time of delivery. If the customer fails to
comply with these conditions, the dealer with whom the order is placed reserves the right to deny
the delivery of the Bike.
The displayed price of the Bike is tentative, henceforth any final price difference during purchase
will be borne by the customer, and the rest will depend upon the dealers what final price they will
mark. Ex-Showroom price of the Bike will vary depending upon the variant and color choice and
the city where the delivery is to be made. The ex-showroom prices applicable in your city on the
date of booking will be available with the dealership where delivery is intended to be taken. On
Road price displayed includes basic components only any other additional component or service
if mandate for purchase as per dealer shall be borne by customer.
HMSI reserves the right to change the dealership for the purpose of the delivery of the Bike, after
the consent of the customer, before transferring the booking amount to the dealership.
Refund will be directly done to customer in cash/cheque/DD by HMSI dealership in case of
HMSI and its partners may contact customer regarding cancellation request or booking via
HMSI has the right to change the terms and conditions of the offer without prior notice. HMSI
reserves the right to alter any terms and conditions or the process itself at its sole discretion as
and when considered necessary. Reasonable efforts will be made to keep customer informed as
soon as possible.
In an event of the demise of the customer, the Booking / Allotment / Retention stands cancelled
and will be refunded as per refund terms mentioned, to the nominee on the production of original
documents as stated by dealership.
In case of any dispute, inconvenience or loss, the customer agrees to indemnify HMSI, its
partners and dealerships.
HMSI, their directors, employees, consultants, assume no liability whatsoever for any direct or
indirect loss or damage arising from applicants applying for purchase of the Bike as per the terms and conditions stated herein. HMSI may terminate or withdraw the offer, change the terms &
conditions for any loss or damage, howsoever arising.
By choosing to pay online towards the booking of the Bike the customer agrees to abide by the
local laws governing sale of Bikes.
In the event of any unforeseen circumstance, acts of god or force majeure, delivery period may
be subject to change. This will be informed to the customer directly by the dealership or it's
representing agency. In such an event, customer will not be eligible for any interest on the
amount paid to the dealership during the online booking. The customer shall be free to cancel the
booking upon receiving such intimation by the dealer.
All information provided on the Mobile App of Honda Motorcycle and Scooter India Pvt. Ltd
(hereinafter referred to as “the Company”) are for information purposes only and does not
constitute a legal contract between the Company and any person or entity unless otherwise
specified. Information on Mobile Apps of the Company is subject to change without prior
notice. Although every reasonable effort is being made to present current and accurate
information, the Company makes no guarantees of any kind.
The Mobile App of the Company contain information that are created and maintained by a
variety of sources both internal and external to the Company. In no event the Company shall
be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be
caused by or in connection with the use of or reliance on any such content available on or
through any such site or resource.
Any links to external web sites, (i.e. other than the Company’s Websites) and any
information which comes out of the web search engines are being provided as a courtesy and
should not be construed as an endorsement or guarantee as to the correctness of such
information or views at the linked sites by the Company.
The Technical specifications & design of the vehicle may vary according to the requirements and conditions without any notice.
Accessories shown in the picture are not a part of the standard equipment.
Product & Product colors shown may vary from the actual product.